Frequently Asked Questions
What really excites us is the mail and messages of our users. In 30% cases are reports of some interference with the application, and in other 70% we receive questions and messages with various content. For us it is extremely important that we communicate with our users. At the end of the day we know that we are doing the right thing if our efforts make the user arrive where he want.
In the past, these were the most common questions in our inbox, so we wrote short answers to them. Do some other questions and answers need to be found on this list?
In this section you will information on how and where you can use our servises.
Car: Go is an application through which you are order a drive from point A to point B, where payment is made with a credit card, Telenor bank, mts credit or PayPal directly from the application.
Once you install an application, register an account and specify a payment method, you can order a ride. When you arrive at the destination, the system automatically Calculates the price and removes funds from the account. Your bill arrives at email.
The price is set according to the un prred set price list: Start: 61 rsd, kilometer: 51 rsd, minutes: 6 rsd Minimum amount for a drive is 289 rsd. Before ordering a ride, you have the option to check the recommended price driving to your destination via the “Fare Estimate” option. This is indicative recommended price for the given driving relation.
Credit card (Visa, Master, Maestro), Telenor bank, Mts credit, iPay or PayPal.
Payment via mts processed immediately, and for payments via Telenor awaits for 3h. We advise you to pay your credit to your account earlier than the scheduled time driving.
Send a message to email@example.com.
Yes. Just let us know if you would like to reserve a ride (date, the exact time and how many people). Send a request to firstname.lastname@example.org
During the promo period, you need to enter the promo code before ordering the drive in the indicated part of the application. So, it is first necessary as an option Payments choose Car: Go credit, and then click on the bottom right corner of the Promo code and enter it.
Try to set up a payment method for the payment service you want to pay for driving, and if you do not manage to get a vehicle then, contact us at email@example.com
To use the application, you need to turn on GPS and locate it on the map. Currently Car: Go operates in the territory of Belgrade, Zagreb, Podgorica and Vienna, but in the near future we will be present in other cities.
To add payment methods, your location pin needs to be located in a city where the CAR: GO service is available. So before adding Make sure your payment location is set up within the application to Belgrade, Zagreb, Podgorica or Vienna.